Privacy Policy | VPPLORA

1. Information We Collect

To provide our AI analysis and document services, we collect:

Images: Photos of your traffic ticket and driver's license.
Personal Info: Name, phone number, and email address for contact.
Payment Info: Transaction details (we do not store credit card numbers directly).

2. How We Use Your Information

We use your data solely to:

Extract violation codes and court information using AI (Google Cloud Vision).
Generate personalized legal defense documents.
Contact you regarding your case status.

3. Data Security & Sharing

We implement industry-standard encryption (SSL/TLS) for data transmission. We never sell your personal data to third-party advertisers. Your case data is shared only with our internal team and essential technology providers (e.g., Google Cloud for AI processing, Google Sheets for order management).

4. Data Retention

We retain your case files for the duration of your service period to assist with any appeals or revisions. You may request the deletion of your personal data at any time by contacting our support team.